Optic Lighting 1-Year Limited Coverage Warranty
Should any product received be defective within one year of the purchase date, you are eligible for a complementary replacement free of charge under our 1-Year Limited Coverage Warranty, subject to terms listed below.
This warranty Covers:
- Any defective items claimed within a 1-Year timeframe from the date on which the original item was purchased
This warranty does not cover:
- Damages caused as a result of an improper installation performed by a customer, professional, or recommended auto shop
- Any damaged or defective units claimed outside of a 1-Year timeframe from the date on which the item was purchased
To file a warranty claim and apply for a free replacement, please contact us at email@example.com with a description of the specific defect, along with as much photo/video evidence of the issue in effect to assist us in evaluating your claim and completing the troubleshooting process. Should the issue be addressable without need for a replacement, this will also be noted in a follow up message.
In some cases, return of the original item may be required for a replacement to be issued. In such cases, a shipping label will be forwarded to your preferred contact method, to be attached on a parcel containing the originally purchased item(s) with all original components included.
Should any replacement items be out of stock or currently unavailable, approved replacement items will be shipped out as soon as stock is replenished. You will be notified once replacement items ship via email, or if any unexpected shipping delays occur. For any questions, concerns, or update requests, please contact firstname.lastname@example.org. Thank you!
Disclaimer: Optic Lighting is not responsible for the installation of any product, and assumes no liability for an installation, or a customers' associated personal items. As stated in our Terms of Service, Optic Lighting's liability shall not, under any circumstance, exceed the price of the products purchased.
Excerpt from Terms of Service Agreement:SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Optic Lighting, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.